In today’s competitive marketplace, retaining every customer and taking advantage of every opportunity to increase revenue is critical to your bottom-line. With SAI’s Premier Group Answering Service, for a very low monthly rate, SAI answers your calls after hours, during lunch or anytime you want to transfer your lines. SAI’s live, professionally trained operators capture every sales opportunity and effectively handle every type of customer issue, 24/7/365.

Our live, professional operators specially trained in alarm dealer call center management will answer every call based on your unique protocol, ensuring consistency that will build your brand and increase your bottom-line.

Benefits

• Increased productivity – you and your staff can focus on building your business, not answering the phone.
• Increased revenue – our operators take advantage of every service and upsell opportunity so you see increased revenue.
• Increased customer retention – professional, prompt response to all customer calls ensures you retain your existing revenue.

• Live, 24/7/365 personalized answer
• Central station trained operators, with instant, real-time access to your customer accounts for better customer management
• Message confidentiality
• Toll-free phone number for line forwarding is included
• Messages relayed via phone, e-mail, fax or pager
• Service call dispatch (on-call)
• Call transfers
• Voice mail box availability
• No charge for no-activity calls (hang-ups, no message, etc.)
• More than 25 years of alarm dealer call center management